Doteasy
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Smartermail latency

Resolved Jun 29, 2026 08:23 UTC

Incident Updates

  • Resolved 2 months ago · Jun 30, 2026 02:52 UTC

    Our technicians have confirmed that the issue is now resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise for any inconvenience caused.   If you have further issues please don't hesitate to contact us.

  • Resolved 2 months ago · Jun 29, 2026 21:40 UTC

    The affected SmarterMail servers have been successfully restored, and services are now operating normally. Our infrastructure team continues to closely monitor the environment while the SmarterMail team continues working to prevent this issue from occurring again. If you continue to experience any issues, please do not hesitate to contact our support team. Thank you for your patience.

  • Resolved 2 months ago · Jun 29, 2026 13:59 UTC

    Our team is still actively working on the Smartermail service. We appreciate your patience during this time.

  • Resolved 2 months ago · Jun 29, 2026 08:23 UTC

    We are aware of a few customers having intermittent disruptions connected to their Smartermail service. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, [please reach out to our support team.](https://doteasy.com/contact)